The individual must have a Face to Face visit with the doctor and they will write an order for the equipment and a therapy evaluation. Once the therapy evaluation is completed, we will get a quote for the equipment, enter everything into our system, have the doctor sign off on the necessary insurance paperwork, and send it to the insurance for approval. Equipment can then be ordered after approval from your insurance. It will then be scheduled for delivery when it arrives to us.

We offer a wide variety of services at Custom Medical Equipment. These services include, but are not limited to:

Group 2 and Group 3 Power Wheelchairs, Tilt-in Space Manual Wheelchairs, Ultra Lightweight Manual Wheelchairs, Rehab Shower/Commode Chairs, Enclosed Medical Safety Beds, Gait Trainers, Standing Frames, Ceiling Lifts, House Ramps, Jaco Robotic Arm, Lift Chairs, Mobility Scooters, and more.

You can contact Custom Medical Equipment by filling out the form here. Or, contact us by email (travisczerny@custommedicalequipment.com) or by phone (218-326-2122).

Custom Medical Equipment has 2 Assistive Technology Professionals that cover a vast area in Northern Minnesota. They are extremely knowledgeable in their field and provide the most up to date technology for their clients. They establish a personal relationship, therefore the clients know they can call at any time and talk to a live person regarding their ongoing needs. Although we are a small business, we are able to compete and go above and beyond the bigger companies in the area. You will always be treated like you matter and we appreciate you picking Custom Medical to provide your durable medical equipment needs.

We are in network for the following health insurances:

Medicare, Minnesota Medical Assistance, IMCare, Primewest, Blue Cross, UCare, Medica, Sanford Health, and Health Partners.

The process to get equipment through the insurance takes on the average 3 months. This starts from the date of the Therapy Evaluation that is needed for most equipment. Note this is just an average, some equipment is a much faster process than others.

After the equipment is delivered, Custom Medical will perform repairs and maintenance when requested. This will require a once a year Repair Note from the doctor (which we will request) and in most cases, approval from the insurance. Some repairs will take longer than others, but we have a repair technician on site and we pride ourselves on taking care of our customer needs in a timely manner.